Jimbo662 Posted December 10, 2015 Share Posted December 10, 2015 Sorry for hijacking the thread Rory. Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 10, 2015 Author Share Posted December 10, 2015 UPS strikes again....... Shipper told me they would be here by 10:30.... Called UPS, said it would be here by 12:00... Called at 12:15, routed to hub to find out where driver is... 1:25 Get a Call from La Marque TX hub.. (4 Hours away) umm idk why they routed this to me... 1:30 called UPS info being routed to correct hub to find out where the package is...... Sent from my iPad using Tapatalk Quote Link to comment Share on other sites More sharing options...
FarmerTy Posted December 10, 2015 Share Posted December 10, 2015 At least it's in Texas. There's some hope of getting it today still! Crossing my fingers for you sir! Quote Link to comment Share on other sites More sharing options...
+BobcatReefer Posted December 10, 2015 Share Posted December 10, 2015 Gotta say, I would be L I V I D if that was my fish being driven all over Texas. I'd be demanding money back from the retailer for sure. Quote Link to comment Share on other sites More sharing options...
Jimbo662 Posted December 10, 2015 Share Posted December 10, 2015 They must be going crazy already. A few minutes ago I saw a u-haul truck pull up and thought someone if finally moving into the apartment next door...nope, two ups guys jump out and pull packages out of the back. Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 10, 2015 Author Share Posted December 10, 2015 Gotta say, I would be L I V I D if that was my fish being driven all over Texas. I'd be demanding money back from the retailer for sure. Hey, it's not the retailers fault. But at the same time, I have a 7 day guarantee.... Hopefully I hear something soon Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 10, 2015 Author Share Posted December 10, 2015 This was a joint order with RobR Ok, so Rob just got a call. Evidently it's pyramided into a corner and they can't get to it to deliver it any faster nor can we meet the driver to get it faster. We just have to wait.... Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
+BobcatReefer Posted December 10, 2015 Share Posted December 10, 2015 Hey, it's not the retailers fault. Not directly, but they choose their vendors to deliver their goods to their customers, so ultimately they are responsible. You purchased from the retailer, not from UPS. UPS is paid by the retailer, not by you, so you have no recourse with UPS, only with the retailer. Either way, hope you get the little guy and he's healthy on arrival! Quote Link to comment Share on other sites More sharing options...
+brian.srock Posted December 10, 2015 Share Posted December 10, 2015 They must be going crazy already. A few minutes ago I saw a u-haul truck pull up and thought someone if finally moving into the apartment next door...nope, two ups guys jump out and pull packages out of the back. I probably have a UPS truck all to myself. I have all sorts of stuff out for delivery today. Nothing live though just Christmas presents. Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 10, 2015 Author Share Posted December 10, 2015 From Picturequeaquatics: That's a load of crap! Sorry you guys are going through this. I packed the fish for 48 hours so they should be fine in the mean time, but its a priority shipment with live animals and they should take a lot more care than that. The box is clearly labeled so it shouldn't this shouldn't even be an issue. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 11, 2015 Author Share Posted December 11, 2015 Welp...... After several calls with UPS, operators, supervisors, etc.... The package never actually got onto a truck..... It's apparently somewhere in the warehouse and no one can find it..... Absolutely rediculous Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
BornToHula Posted December 11, 2015 Share Posted December 11, 2015 Sorry to hear that, I hope they find them soon and get them to you. Quote Link to comment Share on other sites More sharing options...
FarmerTy Posted December 11, 2015 Share Posted December 11, 2015 Boo! Poor black tang! Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 11, 2015 Author Share Posted December 11, 2015 We got it. They found it and rob went and picked it up.... Geez Sent from my iPhone using Tapatalk 1 Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 11, 2015 Author Share Posted December 11, 2015 Ross from Picturequeaquatics has been very supportive and helpful. Even calling me and texting me checking in throughout the day. Sent from my iPhone using Tapatalk 1 Quote Link to comment Share on other sites More sharing options...
Reburn Posted December 11, 2015 Share Posted December 11, 2015 I'm glad every thing worked out. I wish I could say I was surprised by the behavior of UPS. Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 11, 2015 Author Share Posted December 11, 2015 12 Hours after I was supposed to get him.... Sent from my iPhone using Tapatalk 2 Quote Link to comment Share on other sites More sharing options...
RobR Posted December 11, 2015 Share Posted December 11, 2015 12 Hours after I was supposed to get him.... Sent from my iPhone using Tapatalk Glad to see he is finally acclimating, and getting ready to go to his new home!! Smh what a fiasco. Quote Link to comment Share on other sites More sharing options...
Juiceman Posted December 11, 2015 Author Share Posted December 11, 2015 Gonna keep him separate for a day or so to relieve some aggression. Hopefully all this mess didn't hurt him too much..! Sent from my iPhone using Tapatalk 1 Quote Link to comment Share on other sites More sharing options...
JasReef Posted December 11, 2015 Share Posted December 11, 2015 Yea, I think the today I learned story is not to order livestock in December. I had a live aquaria package delivered last Saturday and I didn't get it until after 6pm. Cleary marked live animal box, Yada yada they should know better, but they are just swamped from online orders and it's buyer beware of delevery by UPS. I hope it is alright, all my stuff survived so far and looks fine. Quote Link to comment Share on other sites More sharing options...
Jimbo662 Posted December 11, 2015 Share Posted December 11, 2015 Yea, I think the today I learned story is not to order livestock in December. I had a live aquaria package delivered last Saturday and I didn't get it until after 6pm. Cleary marked live animal box, Yada yada they should know better, but they are just swamped from online orders and it's buyer beware of delevery by UPS. I hope it is alright, all my stuff survived so far and looks fine. Very good point! Hoping mine are ok when I get them today...shows out for delivery already. Quote Link to comment Share on other sites More sharing options...
+BobcatReefer Posted December 11, 2015 Share Posted December 11, 2015 Yea, I think the today I learned story is not to order livestock in December. they are just swamped from online orders and it's buyer beware of delevery by UPS. Story on the news this morning is that UPS is down to 91% on-time delivery this year compared to 97% last year. They are strug-a-ling Joe Namath style. Quote Link to comment Share on other sites More sharing options...
FarmerTy Posted December 11, 2015 Share Posted December 11, 2015 Yea, I think the today I learned story is not to order livestock in December. they are just swamped from online orders and it's buyer beware of delevery by UPS. Story on the news this morning is that UPS is down to 91% on-time delivery this year compared to 97% last year. They are strug-a-ling Joe Namath style. I wonder if this is a company-supplied stat by UPS or just based on vendor feedback from customers/clients. Just from the small sample size of our club, we have 3 UPS overnight packages that have been delayed. Also, maybe they can still get the packages to you in 2-3 days no problem but a majority of their delays may be focused in their overnight programs? So maybe the 9% that are late, 8% of that is from their overnight shipping programs... which is abysmal and kind of lives up with what we are seeing on this forum at least. Would it be prudent to request Fedex during the holidays for shipping livestock at this point? I'd almost be willing to pay the vendor extra to do so if its an option. Quote Link to comment Share on other sites More sharing options...
Cambik Posted December 11, 2015 Share Posted December 11, 2015 If i am having livestock sent overnight i will only go with fedex or airport to airport. UPS is not reliable. Sent from my SM-G900P using Tapatalk Quote Link to comment Share on other sites More sharing options...
+BobcatReefer Posted December 11, 2015 Share Posted December 11, 2015 I wonder if this is a company-supplied stat by UPS or just based on vendor feedback from customers/clients. Would it be prudent to request Fedex during the holidays for shipping livestock at this point? I'd almost be willing to pay the vendor extra to do so if its an option. UPS Struggles to Keep Up With Surge in Web Orders On-time delivery rates for UPS ground packages based on their normal shipping transit times last week fell to 91%, according to an analysis of millions of packages by software developer ShipMatrix Inc. During the same week last year, the on-time rate was 97%, which is UPSs usual average during nonpeak months. FedEx Corp.s early numbers were also lower than usual at an estimated 95%. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.