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Aquatic Life Customer Service A+


ClarkiiCircus

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I have had my AquaticLife 24 inch T5 with the lunar leds for about four months. It has two pairs of leds, after about a month one of the leds went out. I wasn't freaking out because I think the intensity of the other led increased, so I didnt think I had a huge lose. Early in December another led went out, only 2 of the 4 leds are functional (now a huge loss). I called AquaticLife on the phone and left a message on New Years day, when they opened after the New Year break, I told them what was going on. They were super cool and said they would ship me two new pair of leds with no charge or anything. I got the lights in about four days later.

Anyway, I felt it was my responsibility to tell everyone how awesome they were. So yes, Aquatic Life customer service is A+ and I recommend them for sure. A real person called me back quickly and was polite and shipping was super quick.

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